Important context
A cookie is a small value stored by a browser. Similar technologies, such as local storage, can remember a setting on the same device without being sent with every request.
Essential storage
Secure sign-in
Short-lived authentication state helps the portal complete protected sign-in and return you to the intended page safely.
Customer session
Protected session storage keeps you signed in and supports secure renewal or sign-out. It is required for authenticated wallet information and instructions.
Security and continuity
Browser storage can help preserve request state, prevent accidental repeats, and maintain the expected security flow.
Preferences on this device
Interface choices
The portal may remember limited presentation choices, such as whether the desktop navigation is collapsed or the theme information needed to display the right brand.
Local-only state
Some settings can remain in the browser until you clear site data. They should not be treated as a secure place to store passwords, PINs, or payment information.
Optional measurement and advertising
Core use does not depend on advertising cookies
The customer portal does not require advertising cookies for its core account journeys.
Future optional technologies
If optional analytics, personalization, or advertising technologies are introduced, the responsible provider should describe them and provide any choices required by applicable law before they are used.
How to control browser storage
Browser settings
Most browsers let you view, block, or delete cookies and site data. The exact steps are available in your browser’s privacy or site-settings menu.
Effect of blocking
Blocking essential storage can stop sign-in, session renewal, security approval, or preference features from working correctly.
Clearing site data
Clearing portal data generally signs you out and removes preferences saved on that device. It does not delete the account or transaction records held by the service provider.
How long storage remains
Session storage
Authentication storage expires, is renewed for security, or is cleared when the session is no longer valid. Signing out clears the local customer session.
Preference storage
Device preferences may remain until they are replaced or you clear site data. Exact durations can change when needed for security or service operation.